The Power of a Positive First Impression

I e-mailed my adviser at Virginia Tech with a question about registration.  She wrote back in what I thought was an unnecessarily irritable way because I had used the wrong e-mail address to contact her, and because she was upset about that one detail, the tone of her whole reply made me feel as though I had bothered her when I was only trying to seek help.  I didn’t get a positive first impression of the person who will not only be my adviser through this program, but also who will apparently be teaching all my classes, and it made me think about how teachers unwittingly start off on the wrong foot with students, leading to self-consciousness and insecurity on the students’ part.  I know in my case I immediately felt discouraged about my decision to go to Virginia Tech, but I am hoping perhaps she was cranky for some other reason and won’t make a habit of snapping at me when I have questions.  It can be hard to be patient when you’re a teacher, and the students asked something you just answered five minutes ago, or they could find the answer if they just read the handout, and it can be hard to put ourselves in the shoes of our students.  We should really try, though.  It’s hard to be vigilant about each interaction we have with students, but it is so easy to tear down and so hard to build up.  I would hate for my students to have the kind of first impression of me that I have of my professor.